Privacy Policy
Welcome to FlexBooker.com. The Website is an interactive online service operated by FlexBooker LLC (“Company,” “us,” “we,” or “our”). We respect your privacy and are committed to protecting it through our compliance with this policy (the “Privacy Policy”). The Privacy Policy describes our practices regarding the collection, use and disclosure of information that you may provide through FlexBooker.com, its interactive features, applications or downloads operated by us that are available through FlexBooker.com or that interact with this it including but not limited to our Booking Widget (collectively, the “Website”), however accessed and/or used, whether via personal computer, mobile device, tablet, other electronic device or otherwise (collectively, “Computer”). This Privacy Policy does not apply to our collection of information from other sources (unless specifically stated).
We have adopted this Privacy Policy to explain what information may be collected on our Website, how we use this information and under what circumstances we may disclose the information to third parties. This Privacy Policy, together with the terms and conditions of use posted on our Website and incorporated herein by this reference (the “Terms of Use”), sets forth the rules, policies and agreements governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions in accordance with the Terms of Use. In the event of a conflict between this Privacy Policy and the Terms of and Conditions, the Terms of Use shall apply.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. We reserve the right to revise and update this Privacy Policy at any time. Any such revisions will be effective on the date of posting to the Website, and will apply to all information collected by us both prior to and following such date. Your use of the Website following any such revisions will be deemed your acceptance of such revisions. You should periodically visit this page to review our current policies. WHEN YOU ACCESS OR OTHERWISE USE THE WEBSITE, YOU AGREE TO THIS PRIVACY POLICY, AS WELL AS, THE TERMS OF USE. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, YOUR CHOICE IS TO STOP ACCESSING OUR WEBSITE.
For more information regarding our privacy policy, or to request details about our collection of your personally-identifiable information, please contact support@flexbooker.com with the subject line "PRIVACY REQUEST".
Our Website is not intended for children under 13 years of age . No one under age 13 may provide any information through the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on or through this Website or on or through any of its features, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete such information. If you believe we might have any information from or about a child under 13, please email us at privacy@FlexBooker.com.
Through the Website we may collect the following kinds of information about you: (a) information that you provide that personally identifies you and/or your customers; (b) information that does not personally identify you and/or your customers; and (c) information about your internet connection, the equipment you use to access our Website and usage details (“Website Usage Information”) that we automatically collect when you visit our Website or that you provide us .
The collection and use of certain personally identifiable information about you, and in some cases your customers, is necessary in order to use certain Website features. Our definition of personally identifiable information includes, but is not limited to, (i) any information that may be used to specifically identify or contact you, such as your name, phone number, email address, type of services and other forms of identification set forth in the Terms of Use; (ii) credit card and bank information used to process your fees; (iii) personally identifiable information about your customers, which you or your customers may submit in connection with the Website such as the name that a booking is to be held under; and (iv) any other information that the Website collects that is defined as personal or personally identifiable under an applicable law.
Consent. We may use your personal information as described in this Policy subject to your consent. To withdraw your consent, please contact us at support@flexbooker.com. You may also refrain from providing, or withdraw, your consent for cookies.
Performance of a contract. We may need to collect and use your personal information of FlexBooker users, as applicable, to perform our contractual obligations.
Legitimate Interests. We may use your personal information for our legitimate interests to provide our Platform and services and to improve our services and the content on our Platform. We process information on behalf of our customers who have legitimate interests in operating their businesses. We may use technical information as described in this Policy and use personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law.
Our definition of non-personal information is any information that does not personally identify you or your customers. Non-personal information can include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous. We and/or our third party service providers obtain non-personal information about you from information that you provide us, either separately or together with your personally identifiable information. We and/or our third party service providers also automatically collect certain non-personal information from you when you access our Website.
In addition to any personally identifiable information or other information that you choose to provide to us through the Website, we and our third-party service providers may use a variety of technologies, now and hereafter devised, that automatically collect certain web site usage information whenever you visit or interact with the Website. This information may include the page served, the time, information about your computer and internet connection, including browser type, operating system and IP address, the source of the request, the preceding page view, details of your visit to our Website, and other similar information.
[ We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here [INCLUDE AS LINK TO DO NOT TRACK DISCLOSURES] for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking. ]
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. FlexBooker does not control third parties’ tracking technologies contained at some content or applications, including advertisers, ad networks and servers, or how they should be used. If you have any questions about an advertisement or other targeted content you may contact the responsible provider directly.
The technologies we use for automatic data collection may include:
Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”) may be included in our web pages, various aspects of Website functionality and e-mail messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Website, to monitor how users navigate the Website and to count how many e-mails that were sent were actually opened.
Cookies. A cookie is a data file placed on a Computer when it is used to visit the Website. Cookies may be used for many purposes, including, without limitation, tracking user preferences and web pages visited while using the Website. You may be able to remove, reject and/or disable some types of cookies using your browser’s preferences or other programs. Some features of the Website may not function properly or may operate slowly if you disable, delete, or refuse to accept cookies. Some of the cookies we use may be “Flash” cookies. A Flash cookie is a data file placed on a Computer via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Computer. While they are harmless, depending on your browser, these cookies may not be deleted when your cookies are deleted or disabled and, in some instances, they may cause your cookies to reappear in your browser. Please check your browser to determine where these types of cookies are stored and how they may be deleted or disabled.
Mobile Device Identifiers. Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such device information if you access the Website through mobile devices. Certain features of our Website may require collection of mobile phone numbers, and we may associate that phone number to mobile device identification information. Additionally, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Website, such as functions of the Website that you use and links you click on. The code is temporarily downloaded onto your Computer from our web server or a third-party service provider, is active only while you are connected to the Website, and is deactivated or deleted thereafter.
Passive Means. Information collected through passive means may be non-identifying or may be associated with you. In the latter case it will be treated as personally identifiable information. We use non-personal information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities and to improve our services. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with our affiliated companies and third parties to achieve these objectives and others, but remember that aggregate information is anonymous information that does not personally identify you. We may provide our analysis and certain non-personal information to third parties (who may in turn use this information to provide advertisements tailored to your interests), but this will not involve disclosing any of your personally identifiable information.
Your Rights and Choices Account. In order to keep your personal information accurate and complete, you can log in to review and update your account information, including contact and billing information, via your account settings page. You may also contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information. We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you Services, contact us at support@flexbooker.com or the address set forth at the end of this Policy. Subject to applicable law, we will retain and use your account information only as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. E-mail. As described above, if you do not wish to receive promotional emails from us, you may opt out at any time by following the opt-out link contained in the email itself. Please note that it may take up to ten (10) days to process your request. Please also note that if you opt out of receiving marketing communications from us, we may continue to send to you service-related emails which are not available for opt-out. If you do not wish to receive any service-related emails from us, you have the option to deactivate your account. Cookies. You may also refrain from providing, or withdraw, your consent for cookies. Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. Third Party Analytics Services. Some of the services used provide the ability to opt-out. You may opt-out of Google Analytics’ and Mixpanel’s services using Opt-Out Features on their respective websites.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy (i) to our subsidiaries and affiliates; (ii) to contractors, service providers and other third parties we use to support our business; (iii) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of FlexBooker's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by FlexBooker about our Website users is among the assets transferred; and (iv) to the merchant’s customers.
The personally identifiable information may be used to process your monthly license fees, provide you with the various aspects of the Website and to generally better serve you in other ways naturally associated with the circumstances in which you provided the information and/or we provide the Website. We may also use this information to later contact you for a variety of reasons, such as customer service, to provide you with information or services or process transactions that you have requested or agreed to receive, to provide you with marketing or promotional information for our products/services or those of our parent companies, subsidiaries or other affiliated companies (“Affiliated Companies”), to communicate with you about your use of the Website, changes to the Website and/or Terms of Use, for internal business purposes, to carry out our obligations and enforce our rights arising from contracts entered into between you and us, including billing and collection, or for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy. You may opt-out from receiving future promotional information from us, or direct that we not share your information in the future with any affiliated companies or third parties for their direct marketing purposes.
In certain instances we may share your personally identifiable information with our third-party vendors performing functions on our behalf (or on behalf of our affiliated companies) – e.g., vendors that process credit card payments for monthly license fees, administer our promotions, provide us marketing or promotional assistance, analyze our data, assist us with the provision of the Website and customer service, etc. In addition, we may share your personally identifiable information with participating sponsors of the Website and with third parties who assist us in using the content or other information you have shared with us. Further, we may share your personally identifiable information with third parties such as our co-promotional partners and others with whom we have marketing or other relationships. Except as provided in this Privacy Policy, our Terms of Use, or as set forth when you submit the information, your personally identifiable information will not be shared or sold to third parties without your consent.
We may use the non-personal information for a variety of purposes, including to enhance or otherwise improve the Website. In addition, we may collect your IP address and other unique identifiers for the particular device you use to access the Internet, as applicable (collectively, referred to herein as a “Device Identifier”). A Device Identifier is a number that is automatically assigned to your Computer. When analyzed, usage information helps us determine how our Website is used, such as what components of the Website are used most frequently. We may associate your Device Identifier or non-personal information with the personally identifiable information you provide, but we will treat the combined information as personally identifiable information.
If you send someone else a communication from the Website, such as sending Website-related content or functionality to your customers, the information you provide (e.g., names, e-mail addresses, etc.) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person or we otherwise indicate. Please be aware that when you send correspondence to customers and other third parties through the Website, your e-mail address and other personally identifiable information may be included in such communication.
We may, from time to time, supplement the information we collect with outside records from third parties in order to, among other things, enhance our ability to serve you through the Website, tailor the Website to your needs and the needs of our other customers and to offer you opportunities to purchase additional products and/or services that we believe may be of interest to you. We may combine the information we receive from such other sources with information we collect through the Website. In such cases, the terms and conditions contained in this Privacy Policy shall apply to any personally identifiable information received from you, unless otherwise specifically disclosed by us at the time you provide your personally identifiable information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
If you send us an e-mail with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personally identifiable information, such as passwords, social security numbers, credit card or bank account information, to us by e-mail. Further, we may send you e-mail under the following circumstances: (a) if you request a particular service or sign up for a feature that involves e-mail communications; (b) if it relates to purchases you have made with us (e.g., payment of monthly license fees, Website updates, customer support, etc.); (c) if we are sending you information about our other products and services; (d) if you consented to being contacted by e-mail for a particular purpose; (e) if you send us an e-mail, post information on the Website or otherwise submit information to us electronically, we may e-mail you to follow-up or otherwise communicate with you with respect thereto; (f) to provide you legal notices or notices with respect to your use of the Website; or (g) to otherwise facilitate a transaction between us. In certain instances, we may provide you with tools on the Website that will allow you to set your preferences for receiving e-mail communications from us; that is, agree to some communications but not others. Where made available to you, you may “opt out” of receiving future, third-party, commercial e-mail communications from us by clicking the “unsubscribe,” or other then applicable link, or by following the instructions included at the bottom of some e-mails we send; provided, however, we reserve the right to send you transactional e-mails such as customer service communications and billing-related information and notifications.
Residents of the State of California, under certain provisions of the California Civil Code including but not limited to California Civil Code Section § 1798.83, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes. To make such a request, please send an email to privacy@FlexBooker.com or write to us at the below address. In your request, please attest to the fact that you are a California resident and provide a current California address for our response.
FlexBooker LLC
225 W 1st Ave
Columbus, OH 43201
Attn: California Privacy Request
privacy@FlexBooker.com
We have implemented security measures that are in compliance with applicable laws and that we consider reasonable and appropriate to protect against the loss, misuse, disclosure and alteration of the information under our control. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction or inadvertent disclosure of your personally identifiable information. In the unfortunate event that your “personally identifiable information” (as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, we may notify you by e-mail (at our sole and absolute discretion) to the last e-mail address you have provided us; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Our Website may link to or contain links to other third party websites that we do not control or maintain, such as in connection with purchasing services and products referenced on our Website and banner advertisements. We are not responsible for the privacy practices employed by any third party website. We encourage you to note when you leave our Website and to read the privacy statements of all third party websites before submitting any personally identifiable information.
Third party applications may be available via the Website. The owners of these applications (“Third Party Owners”) may collect personally identifiable information from you and may have their own policies and practices. We are not responsible for how Third Party Owners or their applications use your personally identifiable information. These Third Party Owners may have their own terms of service, privacy policies or other policies and ask you to agree to the same. We are not responsible for these policies or the practices of Third Party Owners. Be sure to review any available policies before submitting any personally identifiable information to a third party application or otherwise interacting with it.
The Website includes subscription and registration management tools that allow you to review and make changes regarding, among other things, your personally identifiable information, service level and method of payment of monthly license fees. You may contact us as at support@flexbooker.com if: (a) you have questions or comments about our Privacy Policy; (b) wish to make corrections to any personally identifiable information you have provided to us; (c) want to opt-out from receiving future commercial correspondence, including e-mails and SMS messages, from us (we may continue to send you transactional messages such as responding to your inquiries and billing notices); or (d) wish to withdraw your consent to our future sharing of your personally identifiable information with third parties for their direct marketing purposes.
We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please, note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Website. Also, please note that it is not always possible to completely change, remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons and that our obligations with respect to deleting information is limited. Also, if you have made any public postings on or through the Website, these communications are generally not removed by us.
The Website is stored and processed in the United States and intended for users located in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Website and/or providing us with any information, you consent to this transfer and processing of your information in the United States.
FlexBooker reserves the right to make changes any changes to its privacy policy. It is our policy to post any changes we make to our privacy policy on this Privacy Policy. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
This Privacy Policy as posted on this Website, together with the Terms of Use, is the sole statement of our privacy policy with respect to this Website, and no summary, modification, restatement or other version thereof or other privacy statement or policy, in any form, is valid unless we post a new or revised policy to the Website.
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
FlexBooker LLC
649 City Park Avenue
Columbus, OH 43201
Attn: FlexBooker.com Privacy Policy comment
or, via email at privacy@FlexBooker.com .
Thank you for visiting FlexBooker.com.